If you need support, check the QuickTwit FAQ or the IPVS Calc FAQ below. Please use the Contact Page if your question is not answered here. For sales or technical questions, email us at support@bagelturf.com.
QuickTwit FAQ
Q. How can I buy QuickTwit?
A. QuickTwit is available on the App Store.
Q. What does the button with the envelope and clock do?
A. That's the "send later" button. Touch it and your current tweet will be added to the queue of tweets that are ready to be sent. If you know that you have no internet connection, this is a convenient way of starting a new tweet.
Q. How do I delete queued or sent tweets?
A. Touching the trash can icon with the tweet queue visible brings up a sheet that gives you a choice of deleting the current tweet, or all the sent or queued tweets. You can also delete tweets in the list one at a time by swiping left to right and pressing the red Delete button that appears.
Sent tweets are stored for seven days, then automatically deleted from your phone. Tweets deleted from your phone remain in your twitter account.
Q. Is there an About screen in the app?
A. Yes there is. Touch the QuickTwit logo on the main screen.
Q. How do I add people to the @ list?
A. Touch @ on the toolbar and start typing. When you have entered the person's Twitter handle, either touch it, or hit the Done button. QuickTwit automatically remembers the name and inserts it in your tweet with appropriate spaces.
Q. How do I add people to my tweet who are my @ list?
A. Touch @ on the toolbar and touch the first letter or two of their name. The list will automatically filter and sort. Scroll if you need to, then touch the name. QuickTwit inserts it in your tweet with appropriate spaces.
Q. What is the number to the right of each person in my @ list?
A. That's a count of the number of times you have inserted their name into a tweet.
Q. Does the #hashtag list work just like the @people list?
A. Exactly the same way.
Q. How do I type @ or # in my tweet if I don't want to insert a person or hashtag?
A. Enter the characters as usual with the keyboard.
Q. How do I edit or rearrange my people and hashtags?
A. Individual entries in the list can be deleted with a swipe from left to right. The list is always sorted alphabetically, so it cannot be rearranged in any other way.
Q. What is the difference between Send and Send All?
A. The Send button changes to Send All when there are tweets queued for later sending. Send All will send the current tweet if it is displayed, then send the queued tweets. Send will only send the current tweet. Queued tweets are always sent in the order they were written, but the current tweet is sent immediately.
Q. How do I shorten URLs?
A. QuickTwit does not do URL shortening at this time. Twitter does its own shortening, so you may see your URLs shortened when you see your tweet later.
Q. QuickTwit is great, but I wish it did X, Y, and Z. Can you add these?
A. QuickTwit currently has a minimal interface and feature set. Please feed back the features you would most like to see, and we will use that information for future releases.
Q. How can I buy QuickTwit?
A. QuickTwit is available on the App Store.
Q. What does the button with the envelope and clock do?
A. That's the "send later" button. Touch it and your current tweet will be added to the queue of tweets that are ready to be sent. If you know that you have no internet connection, this is a convenient way of starting a new tweet.
Q. How do I delete queued or sent tweets?
A. Touching the trash can icon with the tweet queue visible brings up a sheet that gives you a choice of deleting the current tweet, or all the sent or queued tweets. You can also delete tweets in the list one at a time by swiping left to right and pressing the red Delete button that appears.
Sent tweets are stored for seven days, then automatically deleted from your phone. Tweets deleted from your phone remain in your twitter account.
Q. Is there an About screen in the app?
A. Yes there is. Touch the QuickTwit logo on the main screen.
Q. How do I add people to the @ list?
A. Touch @ on the toolbar and start typing. When you have entered the person's Twitter handle, either touch it, or hit the Done button. QuickTwit automatically remembers the name and inserts it in your tweet with appropriate spaces.
Q. How do I add people to my tweet who are my @ list?
A. Touch @ on the toolbar and touch the first letter or two of their name. The list will automatically filter and sort. Scroll if you need to, then touch the name. QuickTwit inserts it in your tweet with appropriate spaces.
Q. What is the number to the right of each person in my @ list?
A. That's a count of the number of times you have inserted their name into a tweet.
Q. Does the #hashtag list work just like the @people list?
A. Exactly the same way.
Q. How do I type @ or # in my tweet if I don't want to insert a person or hashtag?
A. Enter the characters as usual with the keyboard.
Q. How do I edit or rearrange my people and hashtags?
A. Individual entries in the list can be deleted with a swipe from left to right. The list is always sorted alphabetically, so it cannot be rearranged in any other way.
Q. What is the difference between Send and Send All?
A. The Send button changes to Send All when there are tweets queued for later sending. Send All will send the current tweet if it is displayed, then send the queued tweets. Send will only send the current tweet. Queued tweets are always sent in the order they were written, but the current tweet is sent immediately.
Q. How do I shorten URLs?
A. QuickTwit does not do URL shortening at this time. Twitter does its own shortening, so you may see your URLs shortened when you see your tweet later.
Q. QuickTwit is great, but I wish it did X, Y, and Z. Can you add these?
A. QuickTwit currently has a minimal interface and feature set. Please feed back the features you would most like to see, and we will use that information for future releases.
IPVS Calc FAQ
Q. How can I buy IPVS Calc?
A. IPVS Calc is available on the App Store.
Q. How do I switch between storage and duration calculations?
A. Touch the control at the bottom of the main screen. In Storage mode you set the duration and IPVS Calc calculates the storage. In Duration mode you set the storage and it calculates the duration. Data rates are always calculated.
Q. What do the three numbers across the bottom of the screen mean?
A. In Storage mode, the number on the left is the amount of storage needed to hold video for the set duration (shown center) at the average data rate.
In Duration mode, the number on the left is the amount of storage available. The center number is the recording duration possible with that storage at the average data rate.
The number on the right shows the average data rate. The average data rate takes into account the number of hours of operation per day and the percentage of operating time the camera is using storage. Touching the bottom of the screen shows the peak rate—the total amount of data flowing if all cameras are sending frames to the server at once:
Data rates are always shown and calculated using K equal to 1024, not 1000.
Q. What do the Hours and Use wheels do?
A. Hours sets the number of hours of operation per day for the camera group. The Use wheel specifies what percentage of operating time the cameras are using storage. This depends almost exclusively on the amount of scene movement and how the VMS software is configured.
Both factors are used to scale the storage and duration calculations but do not affect the peak data rate.
Q. What formula do you use to calculate the data rate based on image size?
A. IPVS Calc uses a base compression factor of one bit per image pixel. Scale factors are then applied for image quality and scene complexity. For example a simple scene (scale factor 0.7) will produce more compressible images than an average scene (scale factor 1.1). The scale factors can be set by touching the i on the main screen.
Q. What corrections do you apply to disk storage calculations?
A. Disk drive manufacturers define a GByte as 1,000,000,000 bytes, not 230 bytes. This is taken into consideration, as well as redundant storage needed for RAID, and a settable factor to account for the file system and formatting overhead. Touch the i on the main screen to set the formatting factor.
Q. If I define a data rate of 100 KB per frame, how many bytes am I getting?
A. Data rates are measured in units of 1024 bytes per K, so 100 KB is 102,400 bytes per frame. Similarly, a bit rate of 500 K per second is 64,000 bytes per second.
Q. The frames-per-second wheel is not affecting the data rate. Why is that?
A. If you define a camera group's data rate in bytes or bits per second, the number of frames per second is not part of the calculation.
Q. The Hours and Use wheels are not affecting the peak data rate, but are changing the other values. Why is that?
A. These two wheels define how much of the time data is being written to the disk at the peak rate.
Q. How accurate is IPVS Calc?
A. IPVS Calc uses floating-point math for its calculations. Results are rounded to two or three significant digits for display. The accuracy of the final result is depends mainly on how well the input parameters match reality, the amount of movement being notoriously difficult to estimate.
Q. How can I buy IPVS Calc?
A. IPVS Calc is available on the App Store.
Q. How do I switch between storage and duration calculations?
A. Touch the control at the bottom of the main screen. In Storage mode you set the duration and IPVS Calc calculates the storage. In Duration mode you set the storage and it calculates the duration. Data rates are always calculated.
Q. What do the three numbers across the bottom of the screen mean?
A. In Storage mode, the number on the left is the amount of storage needed to hold video for the set duration (shown center) at the average data rate.
In Duration mode, the number on the left is the amount of storage available. The center number is the recording duration possible with that storage at the average data rate.
The number on the right shows the average data rate. The average data rate takes into account the number of hours of operation per day and the percentage of operating time the camera is using storage. Touching the bottom of the screen shows the peak rate—the total amount of data flowing if all cameras are sending frames to the server at once:
Data rates are always shown and calculated using K equal to 1024, not 1000.
Q. What do the Hours and Use wheels do?
A. Hours sets the number of hours of operation per day for the camera group. The Use wheel specifies what percentage of operating time the cameras are using storage. This depends almost exclusively on the amount of scene movement and how the VMS software is configured.
Both factors are used to scale the storage and duration calculations but do not affect the peak data rate.
Q. What formula do you use to calculate the data rate based on image size?
A. IPVS Calc uses a base compression factor of one bit per image pixel. Scale factors are then applied for image quality and scene complexity. For example a simple scene (scale factor 0.7) will produce more compressible images than an average scene (scale factor 1.1). The scale factors can be set by touching the i on the main screen.
Q. What corrections do you apply to disk storage calculations?
A. Disk drive manufacturers define a GByte as 1,000,000,000 bytes, not 230 bytes. This is taken into consideration, as well as redundant storage needed for RAID, and a settable factor to account for the file system and formatting overhead. Touch the i on the main screen to set the formatting factor.
Q. If I define a data rate of 100 KB per frame, how many bytes am I getting?
A. Data rates are measured in units of 1024 bytes per K, so 100 KB is 102,400 bytes per frame. Similarly, a bit rate of 500 K per second is 64,000 bytes per second.
Q. The frames-per-second wheel is not affecting the data rate. Why is that?
A. If you define a camera group's data rate in bytes or bits per second, the number of frames per second is not part of the calculation.
Q. The Hours and Use wheels are not affecting the peak data rate, but are changing the other values. Why is that?
A. These two wheels define how much of the time data is being written to the disk at the peak rate.
Q. How accurate is IPVS Calc?
A. IPVS Calc uses floating-point math for its calculations. Results are rounded to two or three significant digits for display. The accuracy of the final result is depends mainly on how well the input parameters match reality, the amount of movement being notoriously difficult to estimate.